Working with comments
The Comments tab of the visitor detailed information block is used for working with comments (fig. 1).
Add new comment by clicking on the +Comment button above comment list. If you want to leave a comment to everyone arriving on the site from the particular IP address and not just a certain visitor, check the Bind to IP-address box in the appeared modal window. Press the OK button to add a comment.
Also here is the list of all comments relating to the selected visitor.
In the case displayed in figure 1 it can be seen that the operator Ritchie Blackmore added the comment "repeat twice" to the selected visitor. Evidently, it was hard for the visitor to absorb information. And the operator Jimmy Page somehow found out that the visitor is from the "J.Doe & sons" company and attached the corresponding comment to the IP address.