Chat with other agents

Netrox SC live chat has the option for conducting internal chat between operators. In order to start a chart with another agent, select them from the agent list. Press the "Start chat" button in the selected line.

After that in the Netrox SC chat area there will appear an interoperator chat tab that is no different from the chat with users.

If another agent calls you to start an interoperator chat, you will hear the call's sound signal and a blinking sign on the row of this operator in the list. Additionally you will get a pop-up notification on the desktop.

The interoperator chat is intended strictly for service purposes. It is designed to quickly write a short message to a colleague. The history of interoperator messages does not get saved after the end of chat session.

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