• Agent
• Setting up Google Chrome
  • Installation
  • Quick start shortuct
  • Desktop notifications
• Basic operation principles
• Chatting (Chat zone)
• Working with visitors
  • Visitor statuses
  • Sorting
  • List views
  • Canned messages
  • Viewed pages
  • Transferring links
  • Chat history
  • File sending
  • Detailed information
  • Working with comments
  • Blocking
• Work with other agents
  • Chat with other agents
  • Inviting an agent into a chat
  • Transferring a chat to another agent
• Interface settings
  • List views
  • Switching the interface language
  • Hot keys
  • Setting up the visitor list
  • Desktop notifications
  • Sound notifications
• Password change
• Personal data
• Personal canned messages

Netrox SC Chat Agent's Manual

How do I first approach working with the system?

In order to make your further experience as smooth as possible, we recommend that you adjust initial settings for your browser. This will enable you to achieve performance rivaling that of desktop solutions.

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