Chat widget themes
Widget themes comprises a number of parameters responsible for the layout and behavior of the chat widget on the pages of your website.
In order to obtain access to the chat widget settings:
- In the upper menu select the Website section
- Go to Widget themes
- If you have administrator access to several sites in the Netrox SC online consultant, a dropdown site list will be located in the upper left corner. Make sure that you have selected the site where you need to set up the chat widget.
Each theme consists of an indivisible pairing (Fig.1 - 4):
- Widget. Displayed when at least one available operator is online
- Offline feedback form. When no operators are online.
The theme set is individual for each site linked to your account. This means that the theme code will work only when placed in the domains included in the given site's settings.