Excluded IP addresses
These settings allow for hiding the chat widget for some users. Additionally, the visitors whose addresses are marked as excluded, will not be displayed in the visitor list and are not considered in the statistics.
In order to exclude visitors with specific IP address from tracking by the system:
- Go to website manage section (Website in upper menu)
- Click General subsection tab
- If you have several sites, make sure that the right one is selected in the dropdown menu to the upper left. If you only have one site, the dropdown menu will not be available.
- Type in the IP address you want to exclude
- Press the Add button