Example: if a visitor, having been linked from one web page to another, saw an empty (new) chat in the widget, it means they have gone to another site.
Sites or domains?
Below is a comparison table for websites' functional differences, recorded in the system as Websites and as Domains
|Different chat widget design on different websites||YES||YES|
|Common chat widget design||–*||YES|
|Separate chat when switching from one site to another||YES||–|
|Common chat, flowing form one site to another when switching between sites||–||YES|
|Different names and photographs to one and the same operator for different sites||YES||–|
|Common visitor list||YES (PRO tariff)||YES|
|Operators' access on sites can be limited||YES||–|
* - In fact you can create the same widget design for different websites even created as Websites. But it's possible through the chat widget theme duplication with the help of import/export options. Chat widget theme belongs to Website entity in Neterox SC live chat system.