Offline messages

To draw up a report on offline messages, select the required time span in the calendar and press the "draw up" button.

If you are a user of more than one account, you can select from the dropdown list the account the reports will be based on.

Offline messages that are not marked as read by any of the operators are displayed against a red background.

In the Email addresses for receiving offline messages you can enter the addresses, separated by a semicolon (;).

In order not to receive messages to email, clear the email address input field.
Offline messages sent by the visitor can be instantaneously viewed in a report, but the accumulated messages are sent out to email twice a day.

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