The chat report's "Search queries" section
In this subsection you will find the overal number of chat attempts and the share of complete chats for each of the requests the visitors entered in search engines, resulting in arriving at your website.
You can filter by certain search engine requests. In order to do that, please:
- Press the filter button ("Funnel" in the upper tool panel)
- In the ensuing dropdown menu select the Search engine request tab
- Select the requests you are interested in
- Press the Draw up button